Under Review
Muhammet A. Bas, Ekrem T. Baser, Omer F. Orsun
APA
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Bas, M. A., Baser, E. T., & Orsun, O. F. When "Sorry" Means a Lot: How Citizens Interpret Apologies in Crisis Contexts.
Chicago/Turabian
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Bas, Muhammet A., Ekrem T. Baser, and Omer F. Orsun. “When &Quot;Sorry&Quot; Means a Lot: How Citizens Interpret Apologies in Crisis Contexts” (n.d.).
MLA
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Bas, Muhammet A., et al. When &Quot;Sorry&Quot; Means a Lot: How Citizens Interpret Apologies in Crisis Contexts.
BibTeX Click to copy
@article{bas-a,
title = {When "Sorry" Means a Lot: How Citizens Interpret Apologies in Crisis Contexts},
author = {Bas, Muhammet A. and Baser, Ekrem T. and Orsun, Omer F.}
}